Privacy Policy Page

Privacy Policy

Last updated: May 20, 2026

This policy explains how iCart.LK collects, uses, stores, and shares personal information when you use our marketplace, create an account, place an order, or contact support.

1. Information We Collect

We may collect your name, email, phone number, billing and shipping address, login details, order history, device information, IP address, and communications. We may receive payment status without storing full card details.

2. How We Use Information

We use personal information to process orders, deliver products, provide support, improve services, detect fraud, send service messages, and comply with legal obligations.

3. Sharing Information

Necessary information may be shared with sellers, delivery partners, payment gateways, fraud-prevention providers, analytics tools, and service providers. We do not sell personal information.

4. Cookies and Tracking

Cookies and similar technologies keep you signed in, remember preferences, analyze traffic, and improve the shopping experience.

5. Data Retention and Security

We retain data as needed for the purposes described or as required by law and use reasonable safeguards, although no online system is completely secure.

6. Your Rights

Depending on applicable law, you may request access, correction, updating, or deletion of personal information and may object to or restrict certain processing.

7. Third-Party Links

We are not responsible for the privacy practices or content of third-party websites or services linked from our platform.

8. Updates

We may update this policy from time to time. Revisions will be posted with an updated effective date.

9. Contact

Contact support@icart.lk or +94 71 816 9267. Our address is iCart.LK, Anuradhapura, Sri Lanka 50000.